HR
Muhammad Hamza Razzaq
Platform Engineer ★ Kubestronaut 4x AWS Terraform
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Muhammad Hamza Razzaq

Platform Engineer • Kubestronaut • 4x AWS Certified • Terraform Certified
mhamzarazzaq97@gmail.com
+971 55 103 9986
Abu Dhabi, UAE
github.com/mhamzarazzaq97
7+ YRS
// EXPERIENCE
99.99%
// PROD UPTIME
$500K+
// MONTHLY CLOUD SAVINGS
10x
// CERTIFICATIONS
01.

Profile Summary

Platform Engineer with 7+ years of experience specializing in AWS and Azure cloud infrastructure, Kubernetes, and Terraform. Leading a team of 5 engineers managing cloud environments supporting fintech services handling millions of requests per hour, maintaining 99.99% production availability. Driving platform improvements through architectural decision-making and technical leadership. Delivered $500K+ in monthly cloud savings, a self-service platform, and release process improvements and automation that cut deployment time from two days to a few hours.

02.

Core Skills

Technical LeadershipPlatform ArchitectureAWS & AzureKubernetesTerraform / IaCGitOpsGitLab CI/CDSelf-Service PlatformFinOps & Cost OptimizationDevSecOpsSRE & ObservabilityGolang
03.

Professional Experience

Platform Engineer • Callsign Technologies
2023-01 ➔ PRESENT • Abu Dhabi, UAE

Leadership & Operational Ownership

  • Leading and mentoring 5 platform engineers across 25+ environments, owning architectural decisions and delivery priorities, and resolving technical blockers while maintaining 99.99% availability for services handling millions of requests per hour.
  • Restored service in a secondary AWS region for the UAE's largest bank during a regional outage, leading emergency recovery of RDS, S3, and DynamoDB data.

Internal Developer Platform & Self-Service

  • Introduced a developer self-service model, shifting routine environment operations from the platform team to developers through an internal portal designed and built using React and Golang.
  • Enabled independent deployments, on-demand scaling, and a centralized view of 25+ environments across 20+ AWS accounts, reducing dependency on the platform team for day-to-day operations.

Process Improvements

  • Reduced deployment duration per environment from two days to a few hours by leading initiatives to improve release processes and automate manual workflows.
  • Enabled independent, continuous delivery of platform-owned infrastructure changes, including Kubernetes upgrades and Helm chart updates, by proposing a separate release process and securing stakeholder approval.
  • Saved 40+ engineering hours per release cycle by automating release documentation across 15+ production environments using a custom Claude plugin and skills.

FinOps & Cost Optimization

  • Delivered $500K+ in monthly cloud cost savings by leading infrastructure rightsizing, Spot adoption for non-critical workloads, Keyspaces capacity optimization, resource and snapshot cleanup, and CloudTrail logging optimization.

Cloud Infrastructure, Kubernetes & CI/CD

  • Leading critical service upgrades (EKS, RDS, MSK) with zero downtime and no data loss.
  • Led migration from ingress-nginx to Gateway API to address the controller's end of support.
  • Reduced critical CVEs through comprehensive cluster security implementation including Kyverno policy enforcement, Trivy vulnerability scanning, and automated AMI patching via Karpenter.
  • Built the product's Azure platform with reusable Terraform modules for AKS, networking, and managed databases, targeting AWS production parity and multi-cloud deployment.
  • Cut infrastructure provisioning from hours to minutes by building a one-click GitLab orchestration framework that runs 15+ Terraform pipelines in dependency order, replacing manual sequential execution.
DevOps Engineer • Dubizzle Labs
2022-02 ➔ 2023-01 • Lahore, Pakistan
  • Containerized legacy applications and migrated them to Kubernetes, delivering production-grade scalability and reliability.
  • Built and rolled out GitOps workflows with ArgoCD, Helm, Kustomize, and External Secrets, ensuring consistency across production and non-prod environments.
  • Designed and implemented CI/CD pipelines using GitHub Actions integrated with ArgoCD, enabling automated and reliable deployment strategy with minimal human intervention.
  • Implemented a centralized observability stack with OpenSearch and Fluent Bit, reducing incident detection and troubleshooting time from hours to minutes.
  • Continuously improved Terraform codebase to ensure consistent infrastructure across environments.
  • Integrated AWS SSO with ArgoCD and OpenSearch, tightening access control and simplifying authentication across the platform.
DevOps Engineer • Arbisoft
2021-02 ➔ 2022-02 • Lahore, Pakistan
  • Migrated workloads from standalone EC2 instances to auto-scaling-group based architecture, improving availability and reducing operational overhead.
  • Enhanced CI/CD pipelines with CircleCI and AWS CodeDeploy, accelerating release velocity and minimizing deployment failures.
  • Authored reusable CloudFormation templates to standardize infrastructure provisioning and ensure consistency across projects.
  • Tuned and optimized Nginx configurations, reducing application response times by more than 70%.
  • Automated repetitive operational tasks with Bash scripting, increasing team efficiency and reducing manual toil.
  • Integrated New Relic for application performance monitoring, enabling proactive issue detection and faster root-cause analysis.
Software Engineer • Northbay Solutions
2019-07 ➔ 2021-02 • Lahore, Pakistan
  • Worked on writing reusable IaC scripts in CloudFormation and Terraform for seamless infrastructure provisioning.
  • Contributed to the design and implementation of an application migration from Rackspace to AWS ECS, improving scalability and reliability of services.
  • Developed AWS Lambda functions workflow orchestration using Step Functions, automating event-driven processes.
  • Set up SFTP server on AWS using AWS Transfer Service, ensuring secure and reliable data transfer.
04.

Technical Skills

// AWS
EKSRDSELBASGCloudFrontOpenSearchMSKElastiCacheRoute53Secrets ManagerIAMVPCS3EC2LambdaCloudWatchSNSSQSKMSCloudFormation
// Azure
AKSVNetFront DoorApplication GatewayMySQL Flexible ServerStorage AccountsEntra IDVMs
// Kubernetes Ecosystem
KubernetesHelmKustomizeArgoCDFluxCDKarpenterKyvernoTrivyKEDAIstioExternal Secretscert-managerLensKubebuilder
// AI & MLOps
KubeflowKServevLLMGPU Scheduling
// CI/CD & GitOps
GitHub ActionsGitLab CI/CDArgoCDFluxCDJenkinsCodeDeployCodePipeline
// Programming & Scripting
BashTerraform HCLGolangPython
// Monitoring & Observability
PrometheusGrafanaOpenSearchFluent BitNew RelicCloudWatch
// Reliability & Disaster Recovery
SRESLAsSLIsSLOsRTORPOIncident ResponseMTTRRCA
// Security & DevSecOps
TeleportVaultIstio mTLSCloudflareSASTDASTVulnerability Management
// Compliance & Regulations
SOC 2PCI DSSISO 27001GDPR
05.

Certifications & Accreditations

// Cloud Native & Kubernetes (5x)
  • ★ CNCF Kubestronaut
  • [CKS] Certified Kubernetes Security Specialist
  • [CKA] Certified Kubernetes Administrator
  • [CKAD] Certified Kubernetes Application Developer
  • [KCSA] K8s & Cloud Native Security Associate
  • [KCNA] Kubernetes & Cloud Native Associate
// AWS (4x) & HashiCorp
  • [AWS-PRO] DevOps Engineer - Professional
  • [AWS-SAA] Solutions Architect - Associate
  • [AWS-DVA] Developer - Associate
  • [AWS-CLF] Cloud Practitioner
  • [HASHI] HashiCorp Certified: Terraform Associate
06.

Education

Bachelor of Science in Software Engineering

Punjab University College of Information and Technology (PUCIT)
2015 ➔ 2019 • CGPA: 3.62 / 4.00
Relevant Coursework: Data Structures, Algorithms, Object Oriented Programming, Databases, Machine Learning
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